Over the years, the adoption and integration of IT in business has underscored its importance in the modern enterprise. While IT started as a back-office function, it has evolved to become a core operational functionality, much like finance and marketing, which increases efficiency and plays a significant role in maximizing the enterprise value. In fact, IT and companies like Acora are critical to the success of an organisation by ensuring routine operations and change management is handled smoothly.
Rather than just focus on the benefits that IT brings to the table, an organisation can effect IT benefits more strongly in the products and services it offers. Doing this requires developing options that allow customers to choose how they will exploit digital technology. For example, the data storage functionality can provide options that allow customers to choose between various recovery objectives and performance.
IT is essential to the strategy of an organisation looking to establish itself strongly in a globalised market. For such an organisation, effective use of IT can be the difference between strong and mediocre performance. Treating IT like a business means extending business knowledge to the IT staff, thus creating more business-savvy personnel. Doing so positions the IT department as crucial to the achievement of company objectives.
The Need for IT Strategy
Many organisations structure their operations and decisions around a business strategy. The business strategy lays down the overall goals of the company and how to achieve them. Likewise, it is prudent for an organisation to have an IT strategy. The importance of doing so it to ensure that the IT investment made is maximized to best effect and delivers value to the organisation.
Typically, many organisations have an IT department (headed by a senior manager) that is responsible for implementing IT. The complexity of the various technologies used, as well as the costs associated, bring up the need for clear strategy. The key to such strategy is to warrant that IT supports the strategic efforts of the organisation, has support of senior management delivers the functionalities that enable better service delivery.
Lack of a clear IT strategy means that the organisation is unable to gauge whether IT delivers in accordance to the overall objectives. Usually when an organisation is under pressure to deliver is where lack of IT strategy becomes crucial. The worst case scenario, however, is where an organisation does not update the IT strategy to keep up with changing business strategy. The result is wasted resources that would be best used in other areas of the business.
Proactive Risk Management
Changing business environment and increasing dependence on IT means that many businesses have to ensure their technology runs without hitches. Downtime and slow recovery are not expected in the modern organisation, thus bringing up the need for proactive approach in disaster recovery. In the event of disaster, the organisation should be prepared to ensure client-facing functionalities are not affected, something that comes with adequate preparation and investment in the right technology.
Reactive measures that respond after disaster or an event (like an audit) are not effective risk management practices, and typically don’t offer solutions that can help alleviate future issues.
Think this is useful? Let us know by providing feedback and staying updated on the latest IT outsourcing trends and research through our blog.