The previous article outlined the basics of what clients need to know about outsourcing IT for the mid-market. This article however is focussed on why mid-market clients are benefitting more from outsourced IT strategies than their larger counterparts. Mid-market clients are an increasingly important market for companies such as Acora, where they provide a unique challenge to the UK IT outsource provider.
Large companies, although the first kind to take advantage of IT outsourcing, have seen a decline in the effectiveness of taking their IT problems off site in comparison to mid-market businesses. One major factor in this is that the size of the company determines the needs of its IT departments, and many larger companies further compartmentalise the departments as part of their outsourcing strategy. Mid-market companies however, have a tendency to just overhaul the entire IT infrastructure in one go.
Splitting up their IT needs into the help desk, applications and then hardware, increases the cost of handing over control to IT outsourcing in the long run, although in the first instance it might seem cheaper. At each stage technicians from the outsourcing provider will have to come in, make an assessment and then action the new strategy rather than just create an all-encompassing one from the start.
A State of Transition
Another factor that has resulted in mid-market companies seeing an increase in cost effectiveness for outsourced IT is that they tend to be in a transitional state. Growth, acquisitions or even IPOs can result in excess strain on a company’s IT system. This leaves mid-market companies with the options to either pay for an upgrade and redesign the in house IT department, or use an outsourcing provider instead. Usually the latter option is the cheapest, and will be advantageous for the future.
What can an outsourcing provider like Acora offer mid-market companies? Check back soon to find out.